How Blind Box Works?
1. Choose Your Plan
Pick the subscription that fits you and start your snack adventure.
2. We Curate
Our team handpicks items each month, featuring snacks, drinks, and trending finds from Asia.
3. We Pack & Ship
Your box is prepared with care and shipped straight to your door every month.
Ding-go Blind Box Plans
Key Differences at a Glance
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$29.99 total |
$74.97 total |
$119.94 total |
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$29.99 / month |
$24.99 / month |
$19.99 / month |
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$10 (Need free shipping? You can add more products from your subscription anytime.) |
$10 (Need free shipping? You can add more products from your subscription anytime.) |
$10 (Need free shipping? You can add more products from your subscription anytime.) |
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Auto-renews monthly |
Renews every 3 months |
Renews every 6 months |
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Trying out the box before committing |
Saving money while still staying flexible |
Best value for long-term snack lovers |
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17% off |
~33% off |
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✔ |
✔ |
✔ |
General FAQs
What exactly is the Ding-go Blind Box?
What exactly is the Ding-go Blind Box?
It’s our monthly themed snack curation inspired by blind boxes and Japanese gashapon culture. You know the theme (e.g., “Spicy Roulette,” “Noodleverse,” “Sip Station”) but not the exact bites inside. Every box is handcrafted by our curation team—not random, not AI-pulled, not leftovers :)
What makes Ding-go different from other snack boxes?
What makes Ding-go different from other snack boxes?
We focus on the excitement of discovery—each box is curated to introduce new snacks, flavors, and stories you might not find at typical U.S. retailers.
- Taste-first curation (no random filler or repeats!)
- Blind-box inspired unboxing experience
- Affordable long-term plan ($19.99/mo)
What if I don’t like a snack?
What if I don’t like a snack?
That’s the point of the blind box! But if something arrives damaged or expired, we’ll replace or refund it!
Are the snacks gluten-free or vegan?
Are the snacks gluten-free or vegan?
We currently offer some gluten-free and vegan-friendly snacks, and we’re actively expanding these options.
If there are specific items or categories you’d like us to carry, please share them with us:
👉 https://www.ding-go.com/pages/my-product-wishlist
How do I contact the Ding-go Support Team?
How do I contact the Ding-go Support Team?
Live Chat
Available on ding-go.com via the chat bubble in the bottom-right corner.
Support Hours
- Chatbot: 24/7
- Human Support Team: Monday–Friday, 9 AM–8 PM PT
Response TimeMost inquiries receive a response within a few hours. More complex cases may take 24–48 hours. If you don’t see a reply, please check your spam/junk folder.
Can I give a subscription as a gift?
Can I give a subscription as a gift?
Absolutely. Our gift subscriptions do not auto-renew, so you can send someone a multi-month subscription without needing to cancel later.
Can I collaborate with Ding-go as an influencer?
Can I collaborate with Ding-go as an influencer?
Yes, we welcome collaboration inquiries! Please share your details and social media handles with us at:
📧 affiliate@ding-go.com
Our partnerships team will follow up if there's a good fit.
Managing Subscription
Does my monthly subscription renew automatically?
Does my monthly subscription renew automatically?
Yes. Our monthly plan is pay-as-you-go and will auto-renew each month until you cancel.
When will I receive my next box?
When will I receive my next box?
Your subscription renews on the same date you originally subscribed.
For example, if you joined on December 1, your next charge and shipment will process around January 1.
What is your cancellation policy?
What is your cancellation policy?
Single Purchase
You can cancel anytime before your next billing date.
Multi-Month Plans
Multi-month subscriptions commit to the full term. You can cancel after your plan ends.
Example: A 3-month plan includes your initial order + 2 recurring orders. After your third box ships, you may cancel to prevent renewal.
Note: Canceling prevents future charges but does not cancel or refund current subscription.
How do I deactivate my subscription?
How do I deactivate my subscription?
Log in to your customer portal and cancel at least 1 day before your renewal date. We understand the importance of flexibility and strive to accommodate our subscribers' needs whenever possible.
Example: If your renewal date is the 25th, you must cancel on or before the 24th to avoid being billed for the next cycle.
How do I change my shipping address?
How do I change my shipping address?
You can update your shipping address directly in your customer portal.
Your next shipment will use whichever address is on file at the time of renewal.
How do I change my shipping schedule?
How do I change my shipping schedule?
Once you’re logged into your customer portal, you can reschedule or skip your upcoming order anytime under “Manage Subscription.”
How much is shipping?
How much is shipping?
Shipping is $10 to the lower 48 states.
You can also add products to your upcoming subscription delivery—if your total reaches $60 or more, shipping becomes FREE.